NilsIT
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Nils

I'm Nils. This is why I built it.

At some point, my phone number became the family tech support line.

Always the same questions, from different people: a phone that wouldn't connect, a printer that had stopped working for no obvious reason, a relative locked out of their email. I was happy to help. What I couldn't stop noticing was how universal the problem was — not the device, but the explanation. Nobody had ever explained how any of this works in plain terms.

I work in data and have a technical background, so finding answers is something I can do. But that shouldn't be a prerequisite for using your own devices. So I built NilsIT: a tech assistant that explains things the way I would if you called me. One step at a time, in plain language, without making you feel like you should already know this.

If you've ever felt embarrassed to ask a basic tech question — or given up because the answer made no sense — NilsIT is for you.

Worth knowing before you start

  • We never ask for your passwords or remote access to your device. Ever.
  • Your conversations are private. We don't sell or share your data.
  • If you want to leave, you can delete your account and everything in it in under a minute.
  • NilsIT will never ask you to install something or give anyone access to your computer.

Have feedback, or just want to say hello? I read every message.